POS systems are critical to the smooth running of many businesses, especially in the retail, hospitality and leisure industries.
Orion Global Managed Services has invested significant time and effort to build the very best team of EPOS trained support engineers.
We are currently providing vital support, around the globe, to high street retailers, hotels, cinemas, restaurants and leisure clubs.
A fast response to minimise downtime
Our unique tracking systems mean that we can dispatch an engineer to any location at anytime of the day or night. Not only will the engineer diagnose the problem but they will also bring spare parts for a speedy resolution. If the repair cannot be done onsite for any reason, the engineer will install a ‘hot spare’ whilst the faulty part is being repaired at one of our service centres.
A range of support packages to offer flexibility
Because every business is different, we offer packages to suit you. From an all-encompassing 24x7x365 service to next business day or scheduled visit, our team are trained to get you back up and running with minimum disruption. We support all the leading types of EPOS equipment, including (but not limited to): IBM, Toshiba, Epson ELO and Panasonic.