Get fast updates from our team by using our online ticketing system, or simply email us if you prefer. We’re in regular contact with our engineers while they’re working on-site, which means we can deal with unexpected issues quickly.
Because we employ our staff directly, with no middle men or hidden margin stacks, our rates stay low. That means you can use us to expand your global reach without cutting into your profits.
Our head office is in the UK, but our team provides back office support from various international locations. With staff in every continent, we’re able to provide resources 24/7 to almost any site in the world.
Fast part replacement
When it comes to IT support, the biggest delays happen when replacement parts needed for a solution aren’t available. When we have an ongoing global IT maintenance contract with you, we keep stock of replacement parts so that we can solve problems without delay.
We have 40 stocking locations around the world, allowing us to dispatch parts quickly and cost-effectively whenever needed. If needed, we can provide forward stocking locations where you need them.
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1-hour quote response
We aim to respond to your quote requests within one hour so you can deal with IT support requests from your clients quickly and easily. Our team is available 24/7, so you can always get a fast answer from us.
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Support in remote areas
We have skilled, reliable engineers all over the world, including regions that other vendors find difficult to serve. Whether you need an engineer in the USA, Dubai, Thailand, the Ivory Coast or somewhere else, we’ve got you covered.
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