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Global Wireless Site Surveys

by Ekahau & AirMagnet Certified Engineers

In today’s connected world, it is more important than ever for businesses to have a robust and secure wireless network.

Get Global Wireless Site Surveys
An IT engineer from Orion at a desk with a tablet and internet router performing a wireless site survey for the customer.
Ekahau or AirMagnet specialists

In the IT Channel it can be time-consuming and difficult for our partners to find certified wireless engineers, especially in the more challenging geographies.

Orion 247 has spent many years building a trusted network of certified WiFi engineers around the world. In most major cities, we can dispatch an Ekahau or AirMagnet specialist to site on a Next Business Day Service Level, to perform active and/or passive wireless site surveys.

What type of Global Wireless Surveys can we carry out?

Our trained engineers will visit the site and carry out a pre-deployment onsite WiFi survey. Using an AP (access point) on a stick, they will determine:

  • Wireless coverage in the area
  • All signal strengths
  • Any sources of interference
  • Any onsite obstacles

Once completed, you will be given a full report containing recommendations that can be used by your client to design the network and determine what equipment is needed and where it should be placed. Our engineers can consult on certain equipment too, eg. Cisco, Ruckus, Aruba, Ubiquiti, Xirrus and more.

For this element, our WiFi engineers will conduct a wireless site survey of an already existing wireless network. Our engineers will work with the onsite team to perform a full health check and audit of the existing signal and network coverage.

Your client may have already reported problems with the signal strength or network coverage and reach, for example, slow download or upload speeds, dead spots or slow video connections.

It is recommended that regular health checks are carried out to ensure that networks are operating at maximum performance optimisation.

Once a WiFi network has been installed, our engineers will visit the site to conduct a post-installation wireless survey check. This means they will analyse the network using Ekahau or AirMagnet software to ensure it is operating as it should. Should any faults be found, the engineers will make recommendations of how they can be remedied.

Active & Passive Wireless Site Surveys by one of the largest Global Managed Wireless Site Survey Companies

Due to our truly global reach, we can offer our channel partners instant access to our team of Ekahau and AirMagnet certified engineers. The most common onsite wireless site surveys we are requested to do are Active and Passive network surveys.

Active WiFi Survey

This type of survey is often used to troubleshoot WiFi networks. The survey device is connected to the wireless network and collects and analyses the data by recording signal measurements based on the performance of the connection.

Passive WiFi Survey

During a passive WiFi survey, no surveying device is connected to the wireless network. The software is only listening to the WiFi environment. Once the software is configured to scan specific channels, it will measure signal strength and noise levels.

Our Process

Because we only work in the IT channel with channel partners, we ask for a request to conduct a wireless site survey to be raised with one of our Sales Account Managers. From there we can view the Scope of Works (SOW) and work with our internal Service Delivery team to allocate the relevant global resource for the survey. Our Service Delivery team is available for you and your team 24x7x365, any time of the day or night.

Global Ekahau Site SurveyGlobal AirMagnet Site Survey
About our Global Wireless Site Surveys

What are Wireless Surveys?

A wireless site survey is an onsite survey visit by a trained and certified WiFi engineer. During Wireless Surveys for New Networks, the engineer will use software such as Ekahau or AirMagnet to test for RF interference and to identify the best installation placement for wireless access points (APs). This will also involve a floor plan analysis, an inspection of the facility, discussions with the IT management team and the use of site survey tools.
The surveys are used to collect vital information about the wireless environment to understand where the placements of APs should be during pre-deployment or to identify areas of weakness within the wireless environment.

What Steps are involved during an onsite Wireless Network Site Survey?

  • Questions about the end user’s business
    • What devices are being used & how many are there of each device?
      • The make, model and amount of devices, for example, desktops, laptops, printers, mobile devices, tablets, VOIP phone devices, scanners etc.. knowing how many devices need to be connected allows for capacity planning of the number of APs required to run the network
    • What is the wireless network being used for and what applications will be running?
    • Does the planned AP placement cater for the type of applications that need to be active?
    • What preferences does the end user have regarding the manufacturer of the equipment?
    • If we are carrying out a Network Health Check Survey, what issues have been causing problems prior to the survey?
  • Information about the layout of the facility and the building
    • CAD drawings and detailed building plans and map help our software to analyse the layout and building materials used that will determine connectivity throughout the facility.
  • Site Visit to analyse and test
    • The onsite engineer will need access to the Communications Cabinet and will do an audit of all the hardware equipment located there.
    • The cabling will also be documented
    • Existing WAPs will be audited
    • A walk through of the whole building using the analysis equipment to determine any areas of interference from wireless and non-wireless devices.
    • APs will be placed. The engineer will take readings using the Ekahau or AirMagnet site survey software.
    • A Network Interface Card will carry out a passive wireless survey and another will do an active wireless survey
    • The engineer will collate and concisely report the data findings to the onsite contact person.

Why choose Orion 247?

Simplified communication
Get fast updates from our team by using our online ticketing system, or simply email us if you prefer. We’re in regular contact with our engineers while they’re working on-site, which means we can deal with unexpected issues quickly.

Contact us today for Global Wireless Site Surveys


Cost-effective pricing

Because we employ our staff directly, with no middlemen or hidden margin stacks, our rates stay low. That means you can use us to expand your global reach without cutting into your profits.

Contact us today for Wireless Surveys for New Networks


International infrastructure

Our head office is in the UK, but our team provides back-office support from various international locations. With staff in every continent, we’re able to provide resources 24/7 to almost any site in the world.

Contact us today for Global Network Health Check Survey


Fast part replacement

When it comes to IT support, the biggest delays happen when replacement parts needed for a solution aren’t available. When we have an ongoing global IT maintenance contract with you, we keep stock of replacement parts so that we can solve problems without delay.

We have 40 stocking locations around the world, allowing us to dispatch parts quickly and cost-effectively whenever needed. If needed, we can provide forward stocking locations where you need them.

Contact us today for Global Break Fix Solutions


1-hour quote response

We aim to respond to your quote requests within one hour so you can deal with IT support requests from your clients quickly and easily. Our team is available 24/7, so you can always get a fast answer from us.

Contact us for fast quotes from a Global IT Services Company


Support in remote areas

We have skilled, reliable engineers all over the world, including regions that other vendors find difficult to serve. Whether you need an engineer in the USA, Dubai, Thailand, the Ivory Coast or somewhere else, we’ve got you covered.

Contact us for remote IT support from a Global IT Managed Service Provider